Frequently Asked Questions

Sure. PBX stands for “Private Branch Exchange”, and generally refers to the hardware that handles your phone service. In the old days, this meant the banks of wires in a closet somewhere.  Today, a cloud-based hosted PBX handles all the hardware virtually. The hardware is ours, and you receive the service (and it’s the best service.)

VOIP is “Voice Over Internet Protocol”, and refers to making calls over the internet instead of the old phone lines.   

The “Cloud” really means it’s a computer/server elsewhere. When people say “I’m storing something in the cloud”, they really mean it’s on another computer (and usually multiple computers) in another location. So “Cloud Phone Service” means we host the PBX hardware referred to above, and use VOIP as the means to get there.

See how it all ties together?

We are fully FCC licensed, and utilize our own data center, which maintains the highest level of security, reliability, and redundancy around the clock. Your phones will always work – it’s as simple as that.

Our signature service, in which we provide the phones, all the features, and the service (unlimited calling, etc.) can be as low as $30 per phone, all-inclusive. But we can customize your service and price level to be exactly what you need.

Our phones are state of the art. You’ll love them. They come preprogrammed – you literally just plug them in, and that’s it. It all just works.

You can if you want. We have a web portal that you can log in to and assign users, extensions, tweak features, and much more. Or you can just tell us and we’ll do it. We have 24/7/365 support always ready to help.

Yup. That’s our Sip-Trunk service. It utilizes your equipment and our hosted PBX, and it works like a dream.

We utilize a proprietary app (iOS and Android) that allows your mobile phone to take advantage of our service and features. And again, it works like a dream. Your people in the field will love it.